The competition for clients is fierce among the landscaping companies as well as the tree service companies. Only the best actually survive and continue to make money in the world today. So, today I want to give you some tips on how you can take advantage of the current situation by offering tree emergency service.
Set up a Call Center
Despite the fact a large percentage of clients still prefer getting in touch with support teams by using the various internet based platforms such as social media, the essence and importance of a call center is still very much alive. In some emergency instances, the clients could be unable to access a laptop, in such a situation, a call center will come in handy to help them connect with you and get assistance. This is very relevant especially in the current wake of climate and unpredictable weather conditions.
Have an Emergency Team
If you are planning to start offering emergency tree services, it is important to have boots on the ground. This basically means that you need an emergency tree service team who will work round the clock in shifts to meet the requirements of your customers. I have seen some companies that have up to three such teams, if you have the resources so sustain them, there is literally no limit on the number of teams that you can have. But the more they are, the more you will need to do to keep them all busy and well managed.
Finally, the emergency services must be well planned for., you cannot afford to offer the services sporadically or in an unimaginable ways.